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[Resolved] Adding fields to a Group doesnt work. Clicking save eventually results timeout

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This support ticket is created 9 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.
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This topic contains 4 replies, has 2 voices.

Last updated by triD 9 years, 5 months ago.

Assisted by: Caridad.

Author
Posts
#253772
10-21-2014 8-52-34 PM.jpg
10-21-2014 8-51-19 PM.jpg

I am trying to:
Add a field to a Group, but the page will just seem to load for a minute and timeout.

I visited this URL:

I expected to see:
The field added to the group

Instead, I got:
A browser default error page, same as if there was no internet connection.

#253832

Can you share access details to see this problem in my browser?
I have set your next reply to be private.

Regards,
Caridad

#254166

No, its ok. Im looking into it.

Regards
Caridad

#254167

I added a test group and it worked fine. Does it happen only with a particular group? If so, which one?

Regards
Caridad

#254275

Im not sure, it was all and any of them the other day. But i tried again the morning after and it started to work again. Wasnt sure if you had done something or not, or if it was a server thing? Either way, thanks for looking. I think since it started working again, we can close this out.

Thanks.

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.