After update, conditional groups not working and options wrapped in .

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This topic contains 3 replies, has 2 voices.

Last updated by Caridad 9 years, 2 months ago.

Assisted by: Minesh.

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January 28, 2015 at 4:53 pm #278877

benW

Screen Shot 2015-01-28 at 11.52.43 AM.png

Screen Shot 2015-01-28 at 11.50.25 AM.png

I am trying to: Fix forms with checkbox fields and conditional groups based on those checkbox fields. They worked before updating to the most recent CRED. Checkbox fields are now represented as

I visited this URL: hidden link

I expected to see: See above. Checked option should present relevant options in the fade-slide below.

Instead, I got: No results.

Screen shots of the front end and back end are attached. The conditional groups are nested, so that's why you don't see the close tags on those... they would be below if you scroll down.

January 30, 2015 at 11:32 am #279313

Caridad

Can you share access details to look into it more closely?

Thanks
Caridad

February 2, 2015 at 7:59 pm #280028

benW

Just to update, in the absence of a solution, I rolled back CRED on my live site to 1.2.6... tried each version moving backward in the process. Version 1.2.6 was the first that restored the functions we built in and dropped the bullets (

So something in the step from 1.2.6 to 1.3 is the root of the problem... maybe the "new fields library?" I don't consider this resolved since we are now frozen in an older version until it gets sorted out... but I couldn't wait any longer to restore functionality.

Any insight?

February 9, 2015 at 7:38 pm #281779

Caridad

The changes from CRED 1.2.6 to 1.3 are summed up in this post:
https://toolset.com/2014/09/updating-form-styling-cred-1-3/

Do you have a development site where we can work on this problem? I have marked your next reply as private.

If you dont have a development server to work on, I can create a test server and send you access details so we can try and reproduce the problem there.

Keep in mind that we need to see the problem to fix it and we can't play around with your live site.

Regards
Caridad

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