Buttons are not working in Form Contents ( except add media button )

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This support ticket is created 9 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by jayK 9 years, 5 months ago.

Assisted by: Waqas.

Author

Posts

November 19, 2014 at 10:44 pm #263953

jayK

I am trying to: Add form fields using Auto-Generate Form button

I visited this URL: mamasusa.net/mall

I expected to see: Html code for entire fields included.

Instead, I got: Nothing happen. Buttin is not working

November 20, 2014 at 10:35 am #264063

Waqas

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I have observed the debug information, it looks fine though. Can I ask for a temporary access to your website, so I can look into more details?

I have set your next reply as Private, please input all information in that area. Also please remember to take full backup (site + database) of your website before providing the access.

November 21, 2014 at 12:35 pm #264510

Waqas

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for providing the access, I have observed the issue. There's something wrong with the CRED Editor toolbar buttons.

Can you please update to CRED 1.3.4 (latest) version? You can download the latest version from your Toolset Account's downloads section. To update to new version, please follow these steps:

1. Take full backup of your website before proceeding (Site + Database), so you can roll back if something goes wrong.
2. Deactivate current installation of CRED plugin and Delete. However, I will suggest to rename the plugin's folder under '/wp-content/plugins/' to something else.
3. Download the latest version's zip file.
4. Upload, Install and Activate.

After this try creating a new CRED Form and try editing existing forms. I hope this can fix the issue.

If problem persists, please let me know, so I can forward the case to concerned development team.

November 21, 2014 at 6:43 pm #264629

jayK

Now, I can use the buttons after upgrade cred from 1.3.3 to 1.3.4

But it's not perfect.

I can only use the buttons when they located top of the screen.

In case of the Pages edit screen, The buttons are not working at all.

Please refer to the screen shots.

Thank you in advance

November 22, 2014 at 8:34 pm #264754

jayK

I got answer from my theme developer ( GoodStore Theme in Themeforest ).

He said the problem may cause from their theme.

So I switched the theme to default and works well with your plugins.

Thank you 🙂

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.