hierarchical taxonomy vs. non-hierarchical taxonomy

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This support ticket is created 9 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 1 voice.

Last updated by michaelO-5 9 years, 6 months ago.

Assisted by: Adriano.

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October 22, 2014 at 9:25 pm #254021

michaelO-5

I am having an issue with Custom Taxonomy. Please follow:

1. Created CPT "Restaurants"
2. Created Custom Taxonomy (Example) "Creole Cuisine" as hierarchical taxonomy.

My problem:

When I go to create a post in CPT "Restaurants" the Custom Taxonomy (Example) "Creole Cuisine" is listed in non-hierarchical structure similar to a tag. Given that I have deemed the Custom Taxonomy (Example) "Creole Cuisine" as a hierarchical taxonomy I would assume that this should appears as a tree / checkboxes that would allow selection as a taxonomy term.

Am I missing something here?

Thanks greatly for any help!

October 23, 2014 at 1:51 pm #254210

michaelO-5

Although no one helped, I wanted to relay the problem was solved. There was an issue with wp-types and Go Daddy Managed WordPress server config. One call into Go Daddy, 5 mins of time, and the issue was resolved.

Thanks!

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.