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[Resolved] Problems with the installer plugin

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This support ticket is created 9 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.
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This topic contains 10 replies, has 2 voices.

Last updated by juergenR 9 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#238592

HI,

I have only one question about the installer.
I always get the same error message:
What does that mean? All these mentioned files below are correct in the plugin directory?

File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/wprc-installer.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/wprc-admin-notifier.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-extensions-api.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-plugins-api.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-extensions-api-decorator.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-extensions-api.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-themes-api.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-extensions-api-decorator.php" doesn't exist!File "/is/htdocs/wp12171918_LPJD0DI05B/www/wp-content/plugins/installer/classes/api/wprc-extensions-api.php" doesn't exist!

#238831

Hi juergenR,

I can not duplicate same problem in my localhost, all file mentioned in your debug logs are correct in the plugin directory.

Please try re-download the installer plugin and test again:
hidden link

#238835
Bildschirmfoto 2014-08-26 um 13.57.09.png

Hi luoy,

I got the error 904
I already tried twice to install it.
But every time there is the same error message

#238865

I tried it again, but always the same game 🙁

#238904

Hi Luoy again,

the error message 904 means: unexpected output during activation..
I´ve already deactivated the plugins ...I set the theme to the default theme..installed the installer new...but always the same like I wrote above

#239080

It should be a server problem,could you try with other web host or in your localhost?

#239097

that must work on my current host, I have just booked for a lot of money.
Is there no other way

#239467

please create a test site and duplicate same problem in it. and fill below private details box with login details? I need a live website to debug this problem, thanks

#239949

Hi luoy,

here are my dates as requester.

#240322

You are putting the plugin files into the plugin root folder,
I have renamed the plugin folder to plugin-bak,
and create new plugin folde,
upload the plugin "installer.0.7.1.zip" in this URL:
hidden link

Please test again, if the problem is fixed.

More help:
https://toolset.com/documentation/installation/

#244190

Thank you all

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