[Resolved] after one of the last updates I lost all

[Author]

Posts

[jacopoP-2]

I am trying to: update

I visited this URL: hidden link

I expected to see: the text

Instead, I got: lost all text, it's the same when i go to the backend, my custom field are lost

[Luo Yang]

Hi,

I checked the URL you mentioned above, I can not see any text in it.

There might be some PHP errors occur in your website, please check these:
1) you are using the latest version of TYPES plugin, you can download it here:
https://toolset.com/home/types-manage-post-types-taxonomy-and-custom-fields
2) deactivate other plugins and switch to wordpress default theme, and test again
3) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

[jacopoP-2]

I've tried them all but if I go in my custom fields are all gone.

[Luo Yang]

Please provide a test site with same problem, fill below "private detail box" with logi n details and ftp access, also point out the problem page URL and which one is the problem custom field, where should it display.

If it is a live product website, you will need to backup your website first, I need to deactivate other plugins and switch theme in your site.