It seems you may have removed the form from the page.
Could you let me know which CRED form is having the issue because I tested the upload on the backend as an author and I was able to upload an image with no issue so I would like to know which form to test it again on the frontend.
Again, this is about the frontend. Here is the original message to help:
When an author tries to edit a page on the frontend (it's using a CRED FORM for frontend page editing that I made), they can just fine. Then they press the INSERT MEDIA button and try to upload an image. It gives an error back "Sorry, you are not allowed to attach files to this post." Basically it won't let them upload anything.
In ACCESS, which is activated, I have authors set so they can upload files. What else can I try? Everyone else in user groups above them can upload images just fine.
I may need to escalate this one to our 2nd tier supporters for further debugging because the issue seems to be just isolated to CRED because i've disabled all the plugins and the issue still occurs.
No that doesn't work unfortunately. You already had me try that when we first started this thread... so now 2 weeks later and we are back to right where we started 🙁 Can you send this back to the level 2 tech support? You can login with the same test account and create an author. Then assign it to a page on the site. Then edit that page in frontend with that author account and try to upload an image. It just doesn't work.
Can you please check up on the resolution for this? It's now been almost a week since I last heard anything and there is no word. I don't understand why it is taking 20+ days to get a resolution on something this little. Please please can you send me the resolution. Thank you.
