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[Resolved] Form can not be seen on Mobile or Tablets

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#542481

I am trying to: See this CRED form on my Mobile (Android)

I visited this URL: hidden link

I expected to see: The form which created by CRED

Instead, I got: Blank page

#542675

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alex,

Thank you for contacting our support forum.

I see that you currently have our access plugin installed. It could be because you have not setup your permissions for this form so that Guests have access to it as well.

I looked at the site and was not able to see the form either so it seems guests are not able to access it.

Thanks,
Shane

#543696

Hi Shane,

I deactivated the Access plugin, and now problem is solved.

Thank you for the assist. Have a nice weekend.

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.