Js error with Avia Builder

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This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Types fields API, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Mohammed 7 years, 2 months ago.

Assisted by: Mohammed.

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Posts

February 20, 2017 at 9:35 am #491189

johnD-31

I provided the invormation in the debug field.

February 20, 2017 at 10:04 am #491209

Mohammed

Hi John,

I'm Mohammed from the Toolset support team. I will do my best to help you.

I don't see anything in the debug information. please follow the instructions here to provide the debug information: https://toolset.com/faq/provide-debug-information-faster-support/

From the screenshot you provided, I think that it's a compatibility issue.
But, before we proceed with any step, I will need to clearly understand the issue and how it happens.

The first step we do is to deactivate all the non-Toolset plugins except for Avia Builder and activate a default theme (Twenty seventeen) and test the issue.
By doing this, you will know, which plugin/theme causes the issue.

If you got sure that it's a Toolset issue, I will need to know how to replicate the issue.
Could you please mention in steps, how to reproduce the issue?

I'm waiting for your reply.

Thanks.

The forum ‘Types Community Support’ is closed to new topics and replies.

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