[Resolved] Notification settings

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This topic contains 81 replies, has 4 voices, and was last updated by  Nicholas 4 months, 3 weeks ago. The support staff assigned to this topic is Shane.

Viewing 15 posts - 1 through 15 (of 82 total)
Author
Posts
#508955

Hello I tested out the notification system and received the test e-mail.

However it doesn't work for other users.

I don't know what the problem is.

I am using Mandrill for transactional e-mails.

Regards,
Nichoals

#508983

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Thank your for contacting our support forum.

The notification system you are referring to is from CRED correct? When a post is created?

Please let me know.
Thanks,
Shane

#508986

Hey Shane!
Yes exactly

#508991

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Could you try as a test to disable all your non-toolset plugins and try again ?

If that does not work, could you provide me with admin access to the website so that I can have a look.

The private fields will be enabled for your next response.

Thanks,
Shane

#509124

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Could you let me know which form is having the issue ?

Thanks,
Shane

#509141

It's the new Message and Reply Message Form

#509750

I got this in my debug.log file [05-Apr-2017 11:02:17 UTC] PHP Notice: Trying to get property of non-object in /home/nicholas/domain.at/public/wp-content/plugins/toolset-classifieds/inc/message_system.class.php on line 368

#510332

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

I must apologize for the delayed response but the form has been quite loaded recently.

I'll have a look at this further as soon as possible.

Thanks,
Shane

#510354

Thank you.

#510359

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

As you say the test mail works fine and I was able to verify this.

Could you send me a link to the form on the frontend so I can test this with another user account.

Thanks,
Shane

#510672

Yes sure.

Please log in with your credentials and visit the following url:
/contact-advertiser/?listing-id=329

Please let me know if you need anything else.

#511825

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Thanks, I'll report if i'm able to find anything.

Thanks,
Shane

#511831

Shane
Forum moderator

Supporter languages: English (English )

Supporter Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

It seems the admin account isn't an admin account.

Could you check on this for me.

Thanks,
Shane

#511833

Hey Shane. What does this mean?

#511837

You are right. It was a manager account. Sorry.

Viewing 15 posts - 1 through 15 (of 82 total)