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[Resolved] Page losing layout assignment

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 9 months ago.

Assisted by: Christian Cox.

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#549568
Screen Shot 2017-07-17 at 7.11.54 PM.png

We have a site with a page that lists publications via a view: hidden link

Very straightforward - but when one clicks on page 2, the layout assignment is broken. This is the same page, with pagination on the view... seems a bug?

#549591

Hi, I'm looking at your image now and if you look at the browser tab it says "Page not found", and the warning message on your page says "Create a new Layout for Error 404 Page". This indicates a problem with the URL, or a problem with the permalinks, or a cache issue with the page itself. Please try the following troubleshooting steps:

- Temporarily disable all non-Toolset plugins and activate the parent Toolset Starter theme to rule out any conflicts. Resave your permalinks and refresh the /publications page. Is the problem resolved? If so, reactivate your child theme and other plugins one by one until the problem is revealed.

- Share your settings from Toolset > Settings > Layouts > "What to display if no layout is assigned to content"

- Enable server logs so I can see if any errors are registered. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

Then add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

Then refresh the publications page once again. This will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the updates you made to wp-config.php.

Let me know the results of these steps and we can go from there.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.