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[Resolved] Theme conflicts with Access

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Supporter timezone: Europe/London (GMT+01:00)

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 years, 1 month ago.

Assisted by: Nigel.

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#624618

I am trying to use the plugin Access with the Theme Flocks.

When Access is activated then the main menu is not visible for those who are logged in, only for guest. When I deactivate plugin then everything works oke.

So it seemds like there is something going wrong between Theme and Plugin?

Can you guys help me further or do i have to contact theme builders?

I hope you guys can help.

Have a postive day.

#624861

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi Troy

Firstly, please note that you are posting in the Community Forum for users of the free Types plugin. As a Toolset customer you can and should post in the Technical Support forum which we prioritise and where you should receive speedier service.

Through our compatibility programmes we have access to very many themes, but Flocks isn't one of them.

I will need a copy of the theme to be able to test it with Access.

Can you make a zipped copy of the file available at some accessible URL (e.g. dropbox) and share that with me?

(Links are automatically hidden, only you and I will be able to see it.)

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.