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[Resolved] This XML file does not appear to have any style information associated with it.

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 16 replies, has 2 voices.

Last updated by Nigel 6 years, 12 months ago.

Assisted by: Nigel.

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#506519

I am trying to: install reference site real estate

I visited this URL:

I expected to see: completed install

Instead, I got
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>

#506674

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

That sounds as if there is a problem with the framework installer on your server connecting to our server to retrieve the XML required for the installation.

Where are you trying to install the reference site?

Can you please provide the Toolset debug info in your reply.

https://toolset.com/faq/provide-debug-information-faster-support/

#506988

{"core":{"Wordpress":{"Multisite":"No","SiteURL":"http:\/\/localhost:8888","HomeURL":"http:\/\/localhost:8888","Version":"4.7.3","PermalinkStructure":"\/%year%\/%monthnum%\/%day%\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, wp-types-group, wp-types-user-group, wp-types-term-group, property-listing","PostSatus":"publish, future, draft, pending, private, trash, auto-draft, inherit"},"Server":{"jQueryVersion":"1.12.4","PHPVersion":"7.0.15","MySQLVersion":"5.6.35","ServerSoftware":"Apache\/2.2.31 (Unix) mod_wsgi\/3.5 Python\/2.7.13 PHP\/7.0.15 mod_ssl\/2.2.31 OpenSSL\/1.0.2j DAV\/2 mod_fastcgi\/2.4.6 mod_perl\/2.0.9 Perl\/v5.24.0"},"PHP":{"MemoryLimit":"256M","UploadMax":"32M","PostMax":"32M","TimeLimit":"30","MaxInputVars":"1000"}},"plugins":{"active_plugins":{"types\/wpcf.php":{"Name":"Toolset Types","PluginURI":"http:\/\/wordpress.org\/extend\/plugins\/types\/","Version":"2.2.9","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com","TextDomain":"types","DomainPath":"","Network":false,"Title":"Toolset Types","AuthorName":"OnTheGoSystems"}},"mu_plugins":[],"dropins":[]},"theme":{"Name":"WPB Child Theme","ThemeURI":null,"Author":"\u003Ca href=\u0022http:\/\/www.mccauley.fr\u0022\u003Eed mccauley\u003C\/a\u003E","AuthorURI":null,"Template":"twentyseventeen","Version":"1.0.0","TextDomain":null,"DomainPath":null},"extra-debug":{"types":{"add_resized_images_to_library":0,"register_translations_on_import":1,"images_remote":0,"images_remote_cache_time":"36","help_box":"by_types","hide_standard_custom_fields_metabox":"show","postmeta_unfiltered_html":"on","usermeta_unfiltered_html":"on"}}}

#507270

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

Thanks for that, I see you are trying to install the site locally.

Are you able to access this URL in a browser?

hidden link

That is where the Framework installer is trying to connect to retrieve the XML data.

#507496

i have accessed the url and can see the xml, how will the framework installer connect?

#507652

any answer to my previous question?

#507669

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

As your are trying to install it on your localhost that's not something we can access to debug why it won't communicate with our server.

You are trying to install the real estate reference site, right? Single language or multilingual?

I can install it on one of our servers and then create a duplicator package which you can use to install it locally.

#507676

hi nigel
yes, that would be great, thank you

#507694
Screen Shot 2017-03-30 at 10.04.46.png

In the video tutorial section 7 i am having a problem using the Loop wizard, when i try to select a field to include in the loop the drop down box with the field options is masked by the filed box, see screen shot below

#507700

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

That is a known problem which will be fixed in the next release. There is a workaround described in the errata here: https://toolset.com/errata/fields-cannot-be-selected-in-loop-wizard-when-using-views-cells-in-a-layout/

Be sure to clear your browser cache after applying it.

We are somewhat overwhelmed with tickets today which I'm getting through as quickly as possible. I'll set up the duplicate sometime later today.

#507876

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

I set up the real estate reference site on one of our servers, added the duplicator plugin, and created the backup archives.

Rather than download them and upload them somewhere else you can grab them directly from the site, here: hidden link

"toolset" as both username and password.

To install the site download the installer and backup archives, place both in a folder that you can access through a web browser and visit installer.php, following the installation steps (you should be able to accept defaults for most things, you will need to specify database details (e.g. name, localhost, root and root). (See the plugin page for details: https://wordpress.org/plugins/duplicator/)

Please let me know when you have downloaded the archives so that I can reset the username/password.

#507998
Screen Shot 2017-03-30 at 21.27.41.png
Screen Shot 2017-03-30 at 21.25.53.png

hi nigel
thats great, thank you.
i've managed to get as far as step 2 of 4 install database, however i get the error message "install error", (see screen shots attached)

do you have any idea what my problem might be?

#508010

Hi nigel

i have resolved the issue and the website is now landed on my localhost, the problem was with the zip file which i downloaded using safari

#508817

Hi Nigel
I am using the real estate theme and wish to set up a property listing template for Houses, which includes a number of custom post fields,

Given this, please could you advise how best to set up a listing template using the post fields in the speadsheet below?

hidden link

#508832

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Edward

As this thread is closed could you please re-post in a new thread—you are welcome to assign it to me when you do.

Please note, as we provide support in public forums we have a one-issue-per-thread policy to help other forum users researching similar issues.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.