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[Resolved] Toolset crashes cron job

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This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 6 months ago.

Assisted by: Christian Cox.

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#578719

Hi, I have a cron job set in my server, but it is crashing with an error pointing to Toolset. Can you please help?

Fatal error: Uncaught Error: Call to undefined function WP_Installer() in /home/user412/public_html/site235/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php:94
Stack trace:
#0 /home/user412/public_html/site235/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php(72): Toolset_Controller_Admin_Notices->screen_any()
#1 /home/user412/public_html/site235/wp-includes/class-wp-hook.php(298): Toolset_Controller_Admin_Notices->init_screens(Object(WP_Screen))
#2 /home/user412/public_html/site235/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters('', Array)
#3 /home/user412/public_html/site235/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#4 /home/user412/public_html/site235/wp-admin/includes/class-wp-screen.php(396): do_action('current_screen', Object(WP_Screen))
#5 /home/user412/public_html/site235/wp-admin/includes/screen.php(232): WP_Screen->set_current_screen()
#6 /home/user412/public_html/site235/wp-conten in /home/user412/public_html/site235/wp-content/plugins/types/vendor/toolset/toolset-common/inc/controller/admin/notices.php on line 94

#578840

Hi, we're actively investigating an issue that other clients have reported with similar symptoms. If possible, can you create a Duplicator clone of your site so we can investigate the error, along with steps to reproduce the error message? This will help us isolate the problem and provide the best possible resolution. More information about providing a clone here:
https://toolset.com/faq/provide-supporters-copy-site/

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This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.