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[Resolved] UncaughtError

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Nicholas 6 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#524932

Hello I get the following when I try to import Types data:

Uncaught Error: Call to undefined function zip_open() in /home/nicholas/my.domain.com/public/wp-content/plugins/types/library/toolset/types/includes/import-export.php:166 Stack trace: #0 /home/nicholas/my.domain.com/public/wp-content/plugins/types/library/toolset/types/admin.php(865): wpcf_admin_import_confirmation_form() #1 /home/nicholas/my.domain.com/public/wp-content/plugins/layouts/toolset/toolset-common/templates/toolset-export-import-section.tpl.php(14): wpcf_render_import_form() #2 /home/nicholas/my.domain.com/public/wp-content/plugins/layouts/toolset/toolset-common/inc/toolset.export.import.screen.class.php(142): include('/home/nicholas/...') #3 /home/nicholas/my.domain.com/public/wp-content/plugins/layouts/toolset/toolset-common/inc/toolset.export.import.screen.class.php(110): Toolset_Export_Import_Screen->render_export_import_section(Array) #4 /home/nicholas/my.domain.com/public/wp-includes/class-wp-hook.php(298): Toolset_Export_Import_Screen->export_import_page('') #5 in /home/nicholas/my.domain.com/public/wp-content/plugins/types/library/toolset/types/includes/import-export.php on line 166

#524953

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicholas,

Thank you for contacting our support forum.

It seems that this issue is being caused by the ZipArchive module being missing from your php.

What I recommend that you do is to contact your hosting provider and ask them to enable this module for you and it should resolve the issue.

Thanks,
Shane

#526690

Thanks.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.