What do I get in the package?
Every purchase includes all of Toolset components:
On how many sites can I use Toolset?
You can use Toolset plugins on all your sites and all sites that you build for your clients. You will need to register all these sites to receive automatic updates, but we don’t limit you to the number of sites.
What are the minimum requirements to use Toolset?
Toolset plugins works on WordPress 3.4–4.7.1 and any theme. It runs on both old and very new PHP versions. For a complete list of server support, see Toolset server requirements.
If I’m not happy with Toolset, will I get my money back?
We offer full refunds for Toolset for up to 30 days. If you are not completely happy, tell us and we will refund your order and return 100% of the payment.
Can I upgrade from the yearly account to a Lifetime account?
Yes, you can buy the yearly account now and upgrade to a Lifetime account later. When you do that, we only ask for the difference in cost.
If I buy a yearly account, what happens after a year?
You can renew your yearly Toolset account for additional years or upgrade to a Lifetime account. Renewals are available before your account expires and cost 50% of the original purchase price. When you renew, you receive downloads and support for another year. Upgrades to Lifetime cost the difference between a Lifetime account and a yearly account. If you upgrade to Lifetime, you get downloads and support for life.
Do I get a tax invoice?
Certainly. Immediately after your order, you will be able to customize your payment information, include your company details and get a printable tax invoice.
What is your support policy?
We want you to be successful with Toolset and we will do our best to help you achieve your goals. Our supporters know Toolset plugins inside and out and are also experts in how to do things with our plugins. They can help with ‘how to’ questions, advice on best practices and troubleshooting. For more information, read our customer support policy. If you need custom development, you can find great freelancers among our Toolset consultants.
Do you have something for non-profits and schools?
Yes. We offer complementary Toolset accounts to non-profits and schools. Please visit the non-profits application page to get started.
Still have questions? Ask us