Update broke [types field="image"]

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This support ticket is created 9 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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This topic contains 15 replies, has 2 voices.

Last updated by Bryan 9 years, 7 months ago.

Assisted by: Caridad.

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Author

Posts

August 29, 2014 at 3:08 am #239651

Bryan

I use a [types field="image" width="300" proportional="true" align="right" title="canoe outfitter logo"] to display an image. Before the update everything worked fine after the update the images broke.

The image is located here:

hidden link

But the view displays it as if it is here:

hidden link

Nothing exists in that directory.

If I remove the width="300" it properly displays the image but the wrong size.

Not sure what I need to do to make this work again.

August 29, 2014 at 12:23 pm #239798

Caridad

Dear Bryan,

Can you try adding the height attribute?

Thanks
Caridad

August 30, 2014 at 3:48 am #239924

Bryan

I added the height attribute and the same happens. It looks like the view is outputting a different image than is specified.

September 1, 2014 at 11:37 am #240266

Caridad

Dear Bryan,

Can I have access details to your site? It looks like we have a compatibility problem with the way gravityforms saves images.

You can use the boxes below the comment area, after you agree to the disclaimer.

Regards
Caridad

Thanks
Caridad

September 3, 2014 at 2:31 pm #240922

Bryan

Admin access is below.

This all worked fine until the most recent update.

September 4, 2014 at 2:37 pm #241167

Caridad

Dear Bryan,

Can I take a duplicate of your site to let our developers debug and fix them problem? We will delete it as soon as its resolved and I can share access details with you.

Regards
Caridad

September 4, 2014 at 7:18 pm #241232

Bryan

That's fine.

September 5, 2014 at 8:43 pm #241539

Caridad

Dear Bryan

I was able to reproduce the problem in our server and I have forwarded all the information to the developers.

I will get back to you as soon as I hear back from them

Thanks
Caridad

September 8, 2014 at 1:39 pm #241859

Caridad

Dear Bryan

It seems like you have an old version of Views installed. Can you update it to 1.6.3?

Thanks
Caridad

September 8, 2014 at 3:32 pm #241879

Bryan

Updated the plugin. Seems like some of the images are working now, but others are not.

September 9, 2014 at 6:02 pm #242228

Caridad

Dear Bryan,

We found the problem to be in Types in the end, we will have a fix ready for next release.

Meanwhile, I have seen that you are using Types 1.5.7 where it was supposed to work. Can you confirm this?

Regards
Caridad

September 9, 2014 at 7:04 pm #242247

Bryan

I have Version 1.6.2 installed. When I updated to Version 1.6.2, everything broke.

September 10, 2014 at 10:41 am #242383

Caridad

Dear Bryan

I installed a development version of types and it seems to be working again.

Can you confirm?

Regards,
Caridad

September 10, 2014 at 2:44 pm #242468

Bryan

Yes, it seems to be working again with the development version. When can I expect the fix to come out in a stable version?

Thanks,
Bryan

September 11, 2014 at 10:37 am #242698

Caridad

Dear Bryan

Yes, its already included.

Regards
Caridad

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The forum ‘Types Community Support’ is closed to new topics and replies.

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